Jose H. Grinage III

 

307 Clover Court               (309) 533-4337   - cell                                    

Bloomington, IL 61704(309) 807-2798 - home

hdpwjl@yahoo.com

US Citizen

 

 

 

Professional Summary

I am a Senior Hardware/Software Project Manager with twenty + years of experience. From a functional perspective, I have elicited requirements, managed projects, optimized and re-engineered business processes, and have experience throughout all phases of the System Development Lifecycle (SDLC), Product and Project Life Cycles.  I have utilized my expertise to deliver quality deliverables on time and within budget across a diverse set of industries (US Government, Manufacturing, Retail, Software, Computer Hardware, Insurance, Finance, Auto, Pharma, Medical Devices, and Aerospace).

 

My training and experience in Electrical Engineering, Software Development, Technical Management (Engineers and Programmers), Project Management (PMP), Service Management (ITILv3), Agile (XP and Scrum), Lean Six Sigma, Business Process Modeling, Testing, Problem Solving, Requirements Analysis, Project Documentation and Specification Development, Diversity, and Team Play, are additional indicators of my talent and abilities.   

 

Relevant Career Experience

 

May 2015 – Present – Project Manager – BCforward, Indianapolis, IN

Project Management duties for key new technology workflow and imaging projects.  Collaborate with Vendor Management, assist with cost estimations, create and manage project plans and execution, manage stakeholders and conduct project and steering committee meetings.  Microsoft Project, Clarity

 

March 2013- Present – Independent Consultant, Grintech, Bloomington, IL

New Business Startup targeting service fulfillment utilizing Project Management, Scrum Master, JIRA, and ITIL Service Management expertise for both the AppDev(Java/J2EE) and ITSM arenas.

 

January 2014- September 2014 Systegration – Application Support Pharma Project Management, Northbrook, IL

Establish and maintains relationships with key customers across multiple business areas and/or

systems. Support global applications and work closely with different regions to resolve global COTS application issues and enhancements. Supports multiple systems with integration across business areas and provides analysis and documentation of business requirements and/or technical documentation for GxP Validation and FDC compliance requirements.  Creates and reviews functional requirements specifications and/or technical documentation. Guides customers through business case development for new applications/functionality, including working efficiently with the team to resolve production issue, escalate problem awareness to the business unit and follow the resolution with the development teams – Assisted with Stakeholder Analysis and Planning. Project Planning, Implementation and Execution of Disaster recovery environment for business critical applications.  Planning and Implementation of infrastructure upgrade for various business applications - Assisted with Planning, Implementation, and Execution of Corporate Data Center and Infrastructure Move to new Vendor site. Managed System Development and Project Management Lifecycle to analyze, design, implement, maintain, and plan for upgrades and new systems. All Project Management activities conducted utilizing Waterfall and SDLC methodologies. Coordinate system training activities and develop user guides for proper system use work with business colleagues within the Pharmaceutical Drug Safety, Clinical and Regulatory Affairs.  Technologies - Microsoft Office including Microsoft Project, Linux, .NET, Java, DB2, Oracle, SQL Server WebSphere Application Server, Waterfall, SDLC

 

January 2013 – March 2013 – Implementation Architect, Guidewire Software, Foster City, CA

Completed training sessions for Guidewire Software Fundamentals and PolicyCenter P &C Software Configuration.  Completed “The Institutes” P & C 2cnd Edition Insurance Course.  Developed custom PolicyCenter configurations utilizing Guidewire Studio, GOSU, Java/J2EE utilizing Agile/Scrum as development methodology (Product Backlog, Sprint/Release Planning).

 

April 2008 – December 2012 - Systems/Technical Analyst/Project Manager - State Farm Insurance Company – Bloomington, IL

 

Statement of Work (SOW) Lead/Project Manager – (Managed all phases of the Project Lifecycle)Conducted Stakeholder Analysis, Created project charter, project plan, schedule, communications plan,  Created HR Management plan and managed resources, served as team lead and monitored execution of an Infrastructure Service Design project that utilized ITIL Framework best practices and supported the hosting of  online ecommerce Bank and P&C Businesses - Utilized an “agile Kanban” technique in task creation and assignment.  Provided ITIL practitioner Service Level Liaison services and developed Operational Agreements in support of Application Hosting Services.  Served as coordinator of PMP Prep Workshop – recruited instructors, maintained student records, provided study aids, and served as student PMP Prep consultant.

 

Statement of Work Lead (SOW)/Project Manager – In collaboration with Service Manager Personnel led multiple work effort teams responsible for Service Design for seven identified critical workflows for the online Bank and P & C businesses – Communicated regularly with Stakeholders and Made key recommendations in accordance with the ITIL v3 framework guidelines - Utilized an “agile Kanban” project management approach.   Completed entire Agile SDLC - Held Kickoff meeting, standup meetings, retrospective, and completed all closing documentation per company closing process.  All work was delivered successfully and within budget.  Developed a PMO Dashboard per reporting requirements of upper level management that illustrated PMO Health and served as ITIL champion/consultant for the PMO/Process Improvement Team

 

Change Management and Change Authorization process development/improvement team member – provided recommendations and insight for Integrated Change Management Process and associated Change Authorization process utilizing ITIL RCV best practices as a guide .  Monitored Problem Management Review Board activity and documented Incident/Problem management operations, analyzed Incident Danta and utilized observations to create a white paper that outlined a process designed to proactively reduce incidents both internally and those caused by vendor changes.

 

Systems Analyst – Process Group evaluated P & C business Systems Processes, recommended process improvements and participated in regularly scheduled process user group meetings for feedback on process improvement efforts.  Assumed leadership and championed ITIL and Lean Six Sigma process improvement methodologies.

 

Team Lead Test Tools Enhancement – Project management of Test Analysts and Java Developers – planned and monitored Agile Websphere Portal project progress served as Scrum Master and SOW Lead.  All Statements of Work deliverables were completed on schedule and within budget. Functioned as a “Servant Leader”, Assisted with both product and sprint backlog grooming and prioritization, - Assisted Product Owner Backlog and with the decomposing of stories into tasks and tracked task completion via centralized task monitor that provided data to the burn down chart – Competed entire Agile IT SDLC - Conducted Kickoff, Sprint Planning, Standup, Demo and Retrospective meetings and completed accomplishments and lessons learned documentation- Assisted in Capacity Planning and Release Coordination activities.

Utilized Websphere, Websphere Portal, DB2, Excel, SharePoint

 

Agile Team Member – Java/J2EE project - Assisted with product and sprint backlog prioritization, user stories, Test/QA strategies (TDD/System Test/UAT), deployment, and continuous integration Strategies.  Utilized FitNess, Subversion, Hudson, Maven,  Websphere Application Server

 

Test Automation Steering Group member and participant

Systems Analyst – Process Improvement – recommended Process Diagram Tools, IBM BPM technology (Webspere Process Server)

 

Product Manager – led successful Java/J2EE based product suite software migration from Dimensions to ClearCase.  Initial endeavor that served as the model for subsequent software migrations initiated by other areas.

 

Sr. Systems Analyst responsible for documentation, maintenance and support of In-house Infrastructure testing tool.  Capacity Planning and Release Coordination team member.

 

Lean Six Sigma, PMP, Certified ITIL v3 Expert (Certified in Foundations, PP&O, SO&A, RC&V, OS&A, MALC), SharePoint, Microsoft Project, Primavera, HP Service Manager, HP UCMDB, HP DDM, Certified BPMN Professional, BPMN 2.0, Process Modeler, Java/J2EE, Websphere Application Servers - 5.1, 6.0, 6.1, AIX, Subversion, MQ, ClearCase, WSAD, RSA,Websphere Portal, Websphere Process Server, WID, Human Task Management,  WCS, DB2, Oracle, SQL Server, SQL,VISIO, XML, ClearCase, ClearCase, Build Forge, HP Service Desk, QI macros, SharePoint

 

March 2008 – April 2008 – Independent Consultant/ – Matrix Resources – Blue Cross/Blue Shield Columbia, South Carolina

Team Lead/ScrumMaster – Conducted daily Standup Meetings and served as Servant Leader for the team.  Java Development for Military Health Insurance Application Development. 

 

October 2007 – December 2007- Independent Consultant – Pyramid Inc – Macy’s Systems Technology - Duluth, GA

Sr. Programmer/Analyst responsible for requirements analysis and maintenance of third party J2EE based CRM Application.  Websphere Application Server, AIX, MQ, ClearCase, RAD, DB2, XP, SQL, XML

 

August 2007 – September 2007- Principal Consultant – Sogeti USA/ GE – Energy, Atlanta, GA

Solutions Architect- Responsible for project Infrastructure Selection and Costing, Technical Documentation, Standard Offering variances, and Project Management facilitation for in-house J2EE e-commerce development projects utilizing corporate SDLC and Waterfall Project Management - . Weblogic, JBoss, Oracle, Sun Servers, Solaris, Big IT, NAN, SAN, HP Openview. Sharepoint.

 

March 2007 – June 2007- Independent Consultant – H & A Consulting/ Ernst&Young, Atlanta, GA

Systems Analyst – Utilizing Corporate SDLC and Waterfall methodology - Assisted Product and Project managers, Tasked with elicitation and discovery of development project requirements- Assisted with Project Charter documentation, Developed Requirements documentation for Wash Sales Tool upgrade, Storyboards, Use Cases., and provided estimates of effort needed and software development technical expertise as required. All Deliverables completed on schedule and under budget.  Lotus Notes,Visio, MS Word, MS Excel, MS Powerpoint, SharePoint.

 

September 2006 – November 2006- Independent Consultant – Pyramid Consulting/ Bell South, Atlanta, GA

Software Engineer, Responsible for Java/J2EE JSP/Struts and Business Logic development with POJO based  SQL Queries.  Project involved integrating a struts based and javascript based Management reporting system jsp’s utilizing the same data.  Oracle, TOAD, PL/SQL,XML,CSS, Weblogic 8.1, Borland JBuilder X, Solaris

 

 

 

February 2006- September 2006- Lockheed Martin, Computer Systems Analyst, Atlanta, GA

 

Lead Requirements Analyst tasked with discovery and elicitation of requirements to facilitate the re-engineering of the CDC Division of Vital Statistics computer system.   Facilitated JAD sessions and conducted personal interviews with Branch Chiefs and key stakeholders.    Assisted in the development of Project Charter and Project Plan, process models and storyboards, prepared final Requirements and Recommendations document (BRD) and gave formal and informal presentations to the Division Director and Branch Chiefs.  Final document which detailed analysis results, recommended system approach, recommended methodology, hardware and software recommendations, costs, and recommended human resources required to develop and implement the project was delivered on time and under budget.  MS Project, PowerPoint, Word, Visio, Rational Requisite Pro, ClearCase, ClearQuest. Completed 28 hours PMP Project Management Training

 

May 2002 – January 2006- Independent Consultant

 

Software Engineer-MetaSys Inc - UPS – Alpharetta GA January 2006 – February 2006

Developed and tested B2B processes utilizing RosettaNet protocol.  Mentored programmer analysts in Weblogic Integration 8.1.   Weblogic 8.1, Weblogic Integration (WLI) 8.1, XML.

 

Systems Engineer- Staffing Technologies LLC - Home Depot – Atlanta GA March 2005 – January 2006

Production Support Engineer for J2EE e-commerce Merchandizing Application.  Assisted with Application Server Migration. Korn Shell Scripting, Regression and Load Testing, Developed Application Usage and Executive Dashboard Reports, Instrumental in resolving Single Sign On issues during installation of Websphere version of Application.  ClearCase/ClearQuest Integrator, WASD, Weblogic, Websphere Application Server, Java/J2EE, DB2, SQL,AIX, AWK, SED, Mercury Load Runner, MS Excel

 

Java Developer- IBS - Bearing Point – Dayton OH January 2005 – February 2005

                 Team Mentor and Java Software Development for Enterprise Level Financial System developed with J2EE, Struts, JSP, Servlets, and EJB’s – WIN2000, Visio, Rational Rose, Requisite Pro, ClearCase, ClearQuest,

RUP, Oracle 9i, Oracle App Server 10g, Jdeveloper, PL/SQL, CSS, JSP, XML.,SQL TOAD

 

BEA Weblogic Integration 8.1 November 2004

Successfully completed 40 hour BEA Education course designed to provide Practical skills utilizing Weblogic Integration 8.1 and Weblogic Workshop to architect, design, and develop B2B, business process, application and data integration, and Web Services applications

Business Analyst/Designer- TechNet resources Cingular Wireless – Alpharetta GA October 2004- November 2004

                 Responsible for Business Analysis, Use Case Development, Sequence/Activity/Process Flow, User Interface Design for Wireless Number Portability/Provisioning/ Billing System.  AS400, C++, Visio, Rational Rose, Requisite Pro, SourceSafe, ProTrac.

Senior Systems Integrator- TechNet ResourcesVerizonWireless – Alpharetta GA May 2004 – October 2004

J2EE Development and Documentation Developed JSP’s, Struts Validation, Action classes and Services, Oracle Stored Package, Servlets,   Production and User Support for J2EE based intranet Billing /Provisioning Application. Gap Analysis- IT vs. Batch Validation Process, IT and Batch Analysis Process and Procedures –Solaris, Win 2K, Oracle 9i, Iplanet,  Eclipse, Tomcat, Jboss,Log4J,ANT, TOAD, PL/SQL, SQL/LOADER, XML, Continuous , Struts/Tiles, JavaScript, JSP, CSS, JDBC. 

Software Engineer – Thompson Technologies - CBeyond Telecommunications  -Atlanta GA April 2004 – May 2004

XSL/XSLT Development and Testing  -J2EE 1.3 enabled Telecommunications EAI Enterprise Application Local Number Portability Development- JSP, Servlets using Business Delegate Design pattern -JUnit, XML Spy, XStylus,  XStudio,XML,XLST, Weblogic 8.1, Eclipse, Net Beans, TomCat, TOAD,  Oracle8i, StarTeam Win 2000- Solaris Environment.

 

Software Developer- Federated FSG   – Atlanta GA- December 2003 – February 2004

Software Development and Quality Assurance Defect Repair -J2EE 1.3 /Struts/Tiles enabled e-commerce Retail Industry Enterprise Application.  Websphere Application Server 5.1/WSAD, Eclipse/Jboss, DB2 UDB, mySQL,Log4J, ClearCase, JSP, Javascript, CSS, Win 2000 Environment.

Middleware Research and Development/ Technical Programmer/Business-Requirements Analyst -Small Business Owner-Comp-Data Inc.- Gaithersburg MD  - October 2002 – June 2003

§ Critiqued Website and provided strategic guidance with regard to technology trends, required certifications and skill sets of personnel targeted for staffing to effectively leverage resources and maximize marketability in the IT consulting arena.

§ Researched and evaluated Tools and Technology -J2EE 1.3.1 (Design Patterns/Blueprints/AntiPatterns/BestPractices) WeblogicPlatform(WAS, WLI, WLP) 7.0(SP2)/7.1 ANT TomCat XML/XSL/XSLT   Struts   SOAP WSDL JWSDP 1.0.01   Jtest     Junit   Together Control Center 6.0.1 Project Management-Systems Approach   RUP Requisite Pro Rational Rose Enterprise Edition 2002    Hyperion EssBase 6.5(Concepts and Methodology) Mercury Tools (WinRunner – LoadRunner) XMLSPY Contiva SLA (Panacya) Systems Architect (Zachman Framework – IDEF)

June 2001- May 2002 -FannieMae Corporation - Senior IT Analyst/Project Manager- Washington DC

§ Functioning as Project Manager and Business/Requirements Analyst-Chaired weekly meeting consisting of key officers and staff that centered on selection of a Corporate Database.  Collaborated with Stakeholders, Business Unit Management, and Technical Personnel to Develop HA Database (Oracle/Sybase/DB2) Requirements/Evaluation Documentation and Server Hardware-RDBMS Software cost structure in excess of 80 MM for yearly Budget input.  Provide regular and timely reporting for key stakeholders and assisted with vendor related negotiations and obtained discounted software costs. IT SDLC, Waterfall, CMM/RUP Methodology  MS Project

§ Provided Project Management and Leadership Services for large scale J2EE (Weblogic) based data integration/ data warehousing development project Delivered on Time and Within Budget  MS Project

§ Monitored ETL Vendor Proof of Concept Demonstration

§ Infrastructure Research and Planning Team Member-Evaluated COTS Software, Middleware, and Hardware Solutions/Vendors (RFP/RFQ management )

§ Developed and Tested AutoSys Scheduler software to facilitate timely processing of Secondary Mortgage database information and FTP file data by J2EE (Weblogic 6.1) Application.  Developed UNIX scripts to facilitate CM loads for all Environments.  Developed Tivoli Data files for PCMPlus/ Remedy Auto Alerts.  CM PVCS – NT/Windows 2000 and Solaris environment.

§ Assisted with Data and File Staging for Production Launch of J2EE (Weblogic) e-commerce project.

§ Created C-Level Data Center Move impact documentation for cost center that detailed Server and Mainframe migration impacts on residing applications and their dependent applications.

§ Completed Core ESO Curriculum and Project Management Training

April 2000- April 2001 –ADC Telecommunications /Centigram Telecommunications Corp. – Senior Software Engineer/Project Manager- Rockville, MD

§ Utilizing Agile methodology – Extreme Programming (XP) - Developed and Tested JAVA/J2EE/RMI (Weblogic) Logging API and Multi-threaded JAVA- C Client Server Interface that allowed J2EE (Weblogic5.0-5.1)-based telephony applications to utilize a legacy C-based Logging and SNMP based OSS Alarm system via Sockets and Servlet/JSP and EJB logging via RMI version of the JAVA-C Interface. Developed initial prototype in PERL. Assisted Test Engineering with Quality Assurance-- CM- ClearCase ClearQuest –NT/ Windows 2000- Extreme Programming and Solaris environment.

§ Assisted in the Development of Software Security Architecture for Service Provider Billing and Provisioning Systems that utilized LDAP Directories and Relational Databases to store subscriber status and services information.  Participated in Software Code reviews and Architecture Presentations.  System utilized Weblogic Application Server ACL and information stored in a Relational Database for user Authorization and Authentication.

§ Functioning as a Architect /Lead Business Requirement Analyst- Initial Requirements Analysis, and Business Requirements Development -created QoS Architecture and Functional Specifications, Physical Database Design for new J2EE based Telephony Product Subsystems API (Logging, HA Database Unit, and JMS driven Account Records Generator) utilized WLI 2.0 for process integration. Requisite Pro, Rational Rose.

§ Functioning as Project Manager - Responsible for HA RDBMS Evaluation Requirements Development/Analysis and served as liaison for RDBMS vendors (Oracle, SyBase, Times Ten).  MS Project

§ Served as Rational Rose/ OO/UML Consultant for Team – Spearheaded move from CMM level 1 to CMM level 3 using RUP. Spearheaded Corporate IDE selection.

§ Developed JMS based software API prototype and researched Weblogic 6.0 technique of persisting JMS messages, which led to design of innovative Fail-Over technique for J2EE/JMS system operating within a Weblogic-cluster utilizing Weblogic 6.0 JMS Administration coupled with Software accessible property files.   Technique was utilized in last product release just prior to divestiture

 

April 1998- March 2000- Computer Associates/LDA Systems- Cleveland OH

§     

August 1997–April 1998- Computer Horizons-Associate-(CONSULTING ASSIGNMENT)- Cleveland OH

 

January 1997 – July 1997- American Annuity Group – Systems Analyst- Cincinnati OH

.

February 1996 – January 1997- LDA Systems- Consultant- Dublin OH

 

September 1995 – January 1996- Computer Horizons- Associate- (CONSULTING ASSIGNMENT) Cleveland OH

 

March 1993 – August 1995- Monarch Marking Systems- Software Support Analyst- Miamisburg OH

 

June 1992 - November 1992 - RST (FORD MOTOR CO.)- Louisville, KY - Team Leader- Commercial Truck Manufacturing Systems Group (CONSULTING ASSIGNMENT) – Product Lifecycle Management

 

July 1991 - June 1992 -Self-Employed - Automated Data Collection Systems Consultant- Cincinnati OH

 

December 1990 – July 1991- Martin-Geers – Sr. Systems Integrator (CONSULTING ASSIGNMENT)- Cincinnati OH

 

June 1989 – November 1990- Computer Horizons-Engineering Consultant/Project Manager- Cincinnati OH

 

June 1988 – June 1989- Alcon Surgical – Design/Development Group Supervisor- Nashville TN

Technical Engineer for Inter-Ocular Lens manufacturing process – Product Lifecycle Management

 

March 1986 – June 1988- Independent Consultant/Project Manager- Wilmington DE

Provided project management, systems analysis and integration services, and software/database applications development services for both large and small businesses(clients included Chase Manhattan Bank, Armstrong World Industries)

 

March 1985 – March 1986- Commodore Computer- Senior Software Test and Hardware Diagnostic Development Engineer- West Chester PA

 

September 1980 – February 1985 - E.I. DuPont Co. Biomedical Division - Newark DE – Sr. Engineer – Product Lifecycle Management

 

November 1979 – September 1980 -Sundstrand Corporation – Lead Project Engineer for Control Systems Project- Project Lifecycle Management - Rockford IL

 

May 1977 – November 1979 - E.I. DuPont Company Biomedical Division – Manufacturing Test Engineer- Newark DE

 

August 1976 – February 1977- Exxon Production Research Company – Research Programmer- Houston TX

 

August 1975 – June 1976- Eastern KY University – Graduate Assistant- Richmond KY

 

 

 

 

Education/Training/Associations

 

Post Graduate (Doctoral) Electrical and Biomedical Engineering Case Western Reserve University;

Cleveland, OH---7 hours

MS Industrial Technology Eastern Kentucky University; Richmond, KY

BS   Industrial Technology Eastern Kentucky University; Richmond, KY

 

Certified PMP

Certified ITIL v3 Expert

ITIL v3 MALC Certification

ITIL v3 OS&A Certification

ITIL v3 SO&A Certification

ITIL v3 PP&O Certification

ITIL v3 RC&V Certification

ITIL v3 Foundations Certification

Certified BPMN Professional

priSM Professional Certification  2011 -2013

Lean Six Sigma Yellow Belt (State Farm)

Certified Scrum Master

Six Sigma Concepts and Processes/ Lean Enterprise Concepts --Defense Acquisition University

Member PMI

Member IEEE

Member itSMF

 

Skills/Tools

 

Methodologies:

Lean Six Sigma, ITILv3, BPM

JAD, RAD, XP, SDLC, Waterfall, Spiral, AGILE(SCRUM, XP-Extreme Programming), UML, RUP, CMM,

IDEF, Zachman Framework,

Software/Tools:

uCMDB, DDM, HP Service Manager, Process Modeler,QI Macros, VISIO,

Microsoft OfficeSuite(WORD, PowerPoint, Excel,Access , Project) ClearCase, ClearQuest, Maven, Subversion, WebSphere,TRAC,Eclipse, RAD, RSA, WID,Websphere Portal,Jboss,MySQL, Weblogic App Server, Weblogic Integration 8.5, Weblogic Workshop 9.2, Aqualogic ESB,Rational Rose, Systems Architect, XMLSPY, Contiva, TomCat, ANT,PVCS SourceSafe, AutoSys,  Log4J, JavaScript, ORACLE, PL/SQL, TOAD, SQL*Loader, SYBASE, DB2 UDB, Remedy,Mercury Loadrunner, FileNet, SQL Anywhere, Crystal Reports, Lotus Notes,

 

Operating Systems:

Windows –95/ 98/ NT/ 2000, XP, Windows 7, UNIX/Solaris/AIX, MVS, VMS

 

Languages/Protocols:

JAVA/J2EE/J2ME, Web Services, RMI, CORBA/IDL, HTML, XML, STRUTS, SOAP, SNMP, LDAP, C/C++, SQL, Visual C++, Visual Basic, FORTRAN, UML, PASCAL